Last updated: 4 September 2026
These terms of use apply to the iOS app Shapey Coach: Fitness & Health (the “App”).
The provider of the App is Dorent Azemi, Hauptstraße 99, 66851 Queidersbach, Germany (contact details in the legal notice). These terms govern the relationship between you and the provider when using the App. The purchase of the App and the handling of in-app purchases are additionally governed by the terms of the app store operator (Apple); see section 6.
Shapey Coach provides training plans, an exercise database with instructions and animations, a nutrition and water tracker, supplement reminders, badges and insights on training, nutrition and recovery. On request the App reads values from Apple Health and writes completed workouts and your weight back to it.
Some features – in particular the AI coach “Lara”, recognising meals from text or photo, and AI-supported insights – are reserved for Premium users (section 6). The provider may further develop the range of features and may change or discontinue individual features, provided this is reasonable for you and the core of the paid service is preserved.
There is no claim to uninterrupted availability. Maintenance, disruptions at the service providers used, or force majeure may lead to temporary restrictions.
The content of the App consists of general sports and nutrition information. It is not medical, nutritional or therapeutic advice and does not replace medical examination, diagnosis or treatment. This expressly includes information about supplements and their dosage.
Before starting a training or nutrition programme, clarify whether it is suitable for you – in particular if you have pre-existing conditions, injuries or complaints, during pregnancy and breastfeeding, and if you take medication. Stop training immediately if you experience pain, dizziness or discomfort, and seek medical advice.
The AI coach gives no medical advice: no diagnoses, no assessment of illnesses, complaints, symptoms, injuries or medication, and no dosage recommendations. Calorie and nutrient requirements – including for particular life stages such as pregnancy or breastfeeding – are purely calculated values based on generally accepted formulas and are not a nutritional-medical recommendation. Whether they are suitable for you is something to clarify with a medical professional. The training and nutrition content is aimed at healthy adults without medical complaints.
Use is at your own responsibility. You are responsible for performing the exercises correctly.
The AI features generate their answers automatically. They can be incorrect, incomplete or inappropriate; nutrition estimates from text or photo are approximations. Check the results on your own responsibility before acting on them. Section 3 applies to AI answers without restriction.
For the AI features, data is transmitted to service providers outside your device. This only happens after your explicit consent; details are set out in the privacy policy (section 3 g). Without consent these features remain disabled and the rest of the App remains fully usable.
To keep operating costs sustainable for all users, a fair monthly usage limit applies to the AI features. Once it is reached, the AI features are unavailable until the next billing period; the other Premium features remain usable.
You receive a simple, non-transferable right to use the App for private purposes on the devices assigned to you. All content in the App – in particular texts, exercise descriptions, images, animations and training plans – is protected by copyright.
The following are not permitted:
In the event of serious or repeated breaches, the provider may block access to the server-side features. In that case, fees already paid for the unusable period will be refunded pro rata, unless you are responsible for the breach.
Premium is billed as a subscription through your Apple ID. Price, term and any trial period are shown to you before purchase in the App and in the App Store.
Your contractual partner for the purchase is the app store operator (Apple). Payment, invoicing and refunds are therefore handled by Apple; direct any requests to Apple Support. The provider only receives the information from Apple that a valid subscription exists.
Because the subscription contract is concluded with the app store operator, cancellation takes place through that operator’s subscription management, which is permanently and directly accessible. In other respects, the statutory rules on conformity for the supply of digital products (§§ 327 et seq. BGB) apply; you assert such claims against your respective contractual partner.
Right of withdrawal: if you are a consumer with a statutory right of withdrawal, you exercise it against Apple as your contractual partner; the Apple Media Services terms apply.
The App is intended for persons aged 16 and over. Minors may only use it with the consent of their legal guardians; this applies in particular to taking out a Premium subscription.
The provider is liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act, and to the extent of any guarantee given.
In cases of simple negligence, the provider is liable only for breach of a material contractual obligation – that is, an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely. In such cases liability is limited to the foreseeable damage typical for this type of contract. Any further liability is excluded.
No liability is accepted for damage resulting from the improper performance of exercises or from disregarding section 3.
The provider is not liable for the content and availability of third-party services accessed from within the App (for example the Open Food Facts product database).
The privacy policy sets out which data the App processes and for what purpose. It forms part of the information required under Art. 13 GDPR and is available in the App and at the address stored in the App Store.
The provider may amend these terms where this is prompted by changes in the law, case law or the App’s range of features, and where it does not unreasonably disadvantage you. You will be informed about material changes in the App. If you do not object within six weeks or continue to use the App thereafter, the amended terms are deemed accepted; you will be made expressly aware of this effect in the notice. The deemed acceptance does not apply to changes to the main contractual obligations or to the price; such changes require your express consent.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are habitually resident in another EU state, the mandatory consumer protection provisions of that state remain unaffected.
The European Commission no longer provides an online dispute resolution platform; the former ODR platform was discontinued on 20 July 2025. The provider is neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.
Should any provision of these terms be invalid, the validity of the remaining provisions remains unaffected.